About Iowa Family Assistants

Get to Know Iowa Family Assistants

Iowa Family Assistants, located in Urbandale, IA is an established, experienced Private Duty In-Home Care Agency with a knowledgeable team of employees. Our privately owned company has been assisting Iowa families with their in-home, non-medical needs since 2010 and will be in this business for the duration. We have grown into Iowa’s leader over the years because of referrals from satisfied customers who value working with a locally owned, smaller company that truly cares about their needs rather than a larger corporate business or franchise.

Even as we have grown, customer service continues to be our number one focus and we still strive to treat your family as if it were our own by providing customized, personal service to each and every individual every time. Our goal is to maintain a compassionate care service that treats everyone with respect and dignity while providing the best care possible at all times. A flexible schedule allows us to provide care for a few hours or around the clock.

In the office, we have dedicated staff to answer phone calls 24-7, help when needed to process paperwork, and will coordinate scheduling. In the field, we have a strong team of experienced caregivers who have passed background checks, working in homes like yours each day. Additionally, we have care coordinators who meet with new clients, visit with agencies that have clients in need, and will follow up or check in on our existing clients to make sure all needs are being met.